Feb 032016
 

It’s important to note that subtitle availability is different from title to title. Not all titles on Netflix have subtitles for other languages. Some only have subtitles for English, while others will have multiple language options. Some won’t have any subtitles at all. The subtitles come from the content distributors, not Netflix. You’ll need to play a video for at least five minutes with your selected settings to save them for future videos.
Subtitles, or closed captioning, can be helpful for TV/film viewers who are deaf or hard of hearing, or those who are learning a new language—and some people just like being able to see the audio written down while they watch. If you’re watching a show or movie through Netflix’s streaming services, it only takes a couple of clicks to turn on subtitles. Most devices that can run Netflix support subtitles.

EditSteps

EditPC and Mac

  1. Start the video that you want to add subtitles to. You can add subtitles to videos that you stream through your web browser.
  2. Move your mouse while the video is playing. This will display the playback controls.
  3. Click the Dialog button. The button looks like a speech bubble. If you don’t see this option, then the video you are watching does not have any subtitles.
  4. Use the drop-down menu to select your desired subtitles. The available subtitles will vary depending on the content. Your chosen subtitles will be displayed immediately.
    • If you are not able to see your selected subtitles, try disabling the extensions for your web browser. See Disable Add-Ons for detailed instructions for the major browsers.[1]
    • Several users have reported issues with Internet Explorer and the Windows Netflix app. If you use either of these to watch Netflix and cannot get subtitles to work correctly, try using a different browser for Netflix.[2]

EditiPhone, iPad, and iPod touch

  1. Start watching a video in your Netflix app. You can enable subtitles for any video that supports them.
    Subtitles netflix ipad step 1.jpg
  2. Tap the screen to display the playback controls. You’ll need to do this while the video is actually playing.
  3. Tap the Dialog button in the upper-right corner. The button has a picture of a speech bubble. This will display the audio and subtitle options.
    Subtitles netflix ipad step 2.jpg
  4. Select the “Subtitles” tab if necessary. This will display a list of available subtitles. The iPad will display both options at once.
  5. Tap the subtitles you want to use and then tap “OK.” The subtitles will load immediately and your video will resume.
    Subtitles netflix ipad step 3.jpg

EditApple TV

  1. Ensure that your Apple TV is up to date. If you have an Apple TV 2 or 3, you’ll need to be running Software Version 5.0 or later. If you’re using an Apple TV 4, you’ll need tvOS 9.0 or later installed.
  2. Open the subtitles menu while a video is playing in Netflix. The method for this is different depending on your Apple TV model:
    • Apple TV 2 and 3 – Press and hold the center button on the remote.
    • Apple TV 4 – Swipe down on the touchpad on the remote.
  3. Select your subtitles. Use the remote to highlight the subtitles you want to select. Press the Select button on your remote to apply the subtitles.

EditChromecast

  1. Open the Netflix app on device controlling your Chromecast. You’ll be changing the subtitle options using the device that is controlling your Chromecast. This could be your Android or iOS device.
  2. Tap the screen on your Chromecast device to display the playback controls. You’ll need to have the video open in the Netflix app to do this.
  3. Tap the Dialog button. This can be found in the upper-right corner, and has a speech bubble image.
  4. Tap the “Subtitles” tab and then select the subtitles you want. When you tap “OK,” the subtitles will be applied to the video you are watching.

EditRoku

  1. Select the video that you want to watch. Don’t start playing it yet, as you’ll be changing your subtitle options from the Description screen.
    • If you have a Roku 3, you can access the subtitle options during playback by pressing Down on the remote.
  2. Click the “Audio & Subtitles” option. You’ll find this on the video’s Description page.
  3. Choose the subtitles that you want to use. The available subtitles are dictated by the video’s creators.
  4. Press “Back” to return to the Description screen. Your subtitle choices will be saved.
  5. Start the video. Your new subtitle selection will display on the screen.

EditSmart TVs and Blu-ray Players

  1. Launch your Netflix app. Many Smart TVs and Blu-ray players have a Netflix app that you can use to watch Netflix videos. The process for turning subtitles on varies from device to device, and older devices may not support subtitles at all.
  2. Select the video you want to watch. This will open the video’s Description page.
  3. Select the “Audio & Subtitles” option with your controller. It may have a picture of a speech bubble, or it may say “Audio & Subtitles.” If you don’t see this button, your device does not support subtitles.
    • You may also be able to open this menu by pressing Down on your remote while a video is playing.
  4. Choose the subtitles you want to watch. They will be applied as soon as you start your video.
  5. Return to the Description page and start the video. Your selected subtitles will be displayed.
    • If you were unable to perform these steps, your device does not support subtitles for Netflix.

EditPlayStation 3 and PlayStation 4

  1. Start playing the title you want to turn subtitles on for. Both the PS3 and PS4 support subtitles, as long as the content you are watching has them. The process is the same for both systems.
  2. Press Down on your controller. This will open the Audio & Subtitles menu.
  3. Highlight “Audio & Subtitles” and press . This will allow you to select your subtitle options.
  4. Select your subtitle options. The subtitles will appear immediately after you select the language.[3]

EditWii

  1. Start Netflix and select the title you want to watch. Don’t start playing it yet, just open the title’s description page.
  2. Use your Wii Remote to click the Dialog button. It looks like a speech bubble, and can be found on the right side of the screen. If you don’t see this button, the title does not support subtitles.
    • Kid profiles cannot change subtitle or audio options on the Wii.
  3. Select the subtitles you want to enable. Use your Wii Remote to select the language that you want to enable for subtitles.
  4. Start watching the video. Your selected subtitles will appear.

EditWii U

  1. Start playing the video using the Netflix channel. You can apply subtitles as the video is playing if you’re using a Wii U.
  2. Select the Dialog button on your GamePad’s screen. This will open the subtitle options on your GamePad display. If you don’t see this option, the video you are watching does not have subtitles.
  3. Choose the subtitles you want to use. Tap or use the GamePad controls to select the subtitles you want to apply.
  4. Resume the video. Your selected subtitles will appear on the screen.

EditXbox 360 and Xbox One

  1. Start playing the title you want to add subtitles to. The Xbox One and the Xbox 360 both support subtitles, as long as the title itself has subtitles. The process is identical for both systems.
  2. Press Down on your controller while the video is playing. The “Audio & Subtitles” option will appear.
  3. Select “Audio & Subtitles” and press . You’ll now be able to select your desired subtitles.
  4. Choose your subtitle options. The subtitles will appear as soon as you select them.
  5. Disable closed captioning on your system if subtitles won’t turn off. If closed captioning is enabled system-wide, subtitles will appear in Netflix even if they are disabled for that title.
    • Xbox 360 – Press the Guide button on your controller and open the “settings” menu. Select “System” and then “Console Settings.” Select “Display” and then the “Closed Captioning” option. Select “Off” to disable closed captioning system-wide. You should be able to return to your video and watch it without subtitles.
    • Xbox One – Press the Guide button on your controller and open the “settings” menu. Select the “Closed Captioning” option and then select “Off.” Your video in Netflix should no longer have captioning.

EditAndroid

  1. Start a video in your Netflix app. As long as your device supports the Netflix app, it supports subtitles.
  2. Tap the screen while the video is playing. This will reveal the playback controls.
  3. Tap the Dialog button to open the subtitle options. The Dialog button looks like a speech bubble, and can be found in the upper-right corner of the screen.
    • If you don’t see this button, the video you are watching does not have subtitles available.
  4. Tap the “Subtitles” tab and select the subtitles you want to use. Once you’ve selected the subtitles you want, tap “OK.” The subtitles will be displayed over the video.

EditVideo

EditTips

  • You’ll need to watch a video for five minutes after applying your subtitle changes for those settings to become the new default setting. This goes for disabling subtitles as well.
  • Closed Captioning is not available on the Roku classic models, but is available on the Roku 2 HD/XD/XS, Roku 3, Roku Streaming Stick, and Roku LT.[4]
  • Newly added shows and films may not be immediately captioned, but they should receive captioning within 30 days of being added to the site.[5]
  • All Netflix (US) shows and films should offer some kind of closed-captioning. After the National Association for the Deaf filed suit against the company for not providing subtitles, Netflix agreed to caption all shows and movies by 2014.[5]

EditRelated wikiHows

EditSources and Citations

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How to Get Subtitles on Netflix
Source: How To Of The Day